...For Police Departments
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SUPPORT:
CAPERS® 24/7/365
24/7/365: CAPERS works closely with municipalities of all sizes. Our parent company, Intelligent Solutions, handles the IT infrastructure for several cities and villages throughout Chicago. Therefore, we understand the need for 99.99% up time. CAPERS and Intelligent Solutions are here to serve your needs any time, day or night. We pride ourselves in our ability to provide to highest level of service at all times.
CAPERS help Desk
Technical support is always just a click away with the CAPERS Help Desk. The Help Desk allows you to connect with the CAPERS support team at any time. These smaller issues are usually handled within 48 hours and an email response when the issue has been resolved. This helps reduce the amount of time you need to spend on the phone!
When inevitable issues do arise our trained staff is ready on the other end of the line. Our emergency number is exclusive to clientele and allows quick resolution and direct access to CAPERS personnel when you need it most. The number is available and manned 24/7/365 providing our customized support quickly and conveniently.
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